Update to our Covid-19 measures

With the Government’s removal of COVID19 measures across the UK, we’ve been able to review our safety procedures once again:

  • We’re now able to accept larger bookings for families, groups, and parties.
  • Session capacity has returned to their pre-pandemic levels.
  • We welcome back ‘walk in’ bookings (although we advise customers to continue to pre-book on line).
  • Face masks are no longer compulsory but we welcome any guests personal preference to wear one should the wish to do so.
  • Airflow and ventilation will continue to be increased.
  • Customers will continue to be instructed to watch our safety briefing video before arrival to speed up check in.
  • Hand sanitiser stations and sneeze screens will remain.
  • Our centre-wide anti-viral sanitisation procedures will continue.
  • Our cancellation policy with refund remains @ 72 hours prior notice in writing to info@urbanjump.co.uk.

We will continue to monitor Government guidance and advise of any changes if they are introduced.

For more government information on safety guidance and support click here https://www.gov.uk/coronavirus and to access the latest UK Coronavirus statistics visit https://coronavirus.data.gov.uk/ 

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